Shipping policy

Where We Ship
We ship within the United States and internationally. We are unable to deliver to P.O. Boxes, A.P.O., or F.P.O. addresses.

Processing Time
Orders are fulfilled Monday through Friday only, excluding holidays. Orders are processed and shipped within 1–2 business days. Orders placed Friday through Sunday will ship the following Monday.

Domestic Shipping Options

  • Standard Shipping (USPS Priority Mail): Available for all U.S. orders. Transit times vary by destination. Estimated delivery times are shown at checkout.
  • Express Shipping (FedEx 2-Day): Available for orders within the contiguous U.S. only (excludes Alaska, Hawaii, and international orders).
  • Standard Overnight Shipping: Available only for our Strip House 24-Layer Cake, as this item is perishable.

International Shipping (DHL Express Worldwide)

  • International orders ship on Tuesdays and Fridays. Orders placed over the weekend will ship the following Tuesday.
  • Customers are responsible for any customs duties, taxes, or fees charged by their country. These are billed directly by DHL, not by shop.landrysinc.com.
  • All international orders are final sale and are not eligible for return or exchange.
  • If an international shipment is refused, the customer is responsible for all related costs, including original shipping, duties, taxes, customs fees, and return shipping. These costs will be deducted from any eligible refund.

Order Tracking
Once your order ships, you will receive a shipping notification email with a tracking number. You can track your order on the carrier's website.

Address Changes
Please double-check your shipping address at checkout. Address changes can be requested within 24 hours of placing your order by replying to your order confirmation email or contacting us. Once an order has been picked up by the carrier, we are unable to make changes, and shop.landrysinc.com is not responsible for orders shipped to an incorrect address provided at checkout.

Delays
We are not responsible for carrier delays or circumstances beyond our control, such as weather or holiday volume.

Questions?
Contact us at shoplandrysinc@ldry.com or (713) 386-7189, Monday–Friday, 9 AM–6 PM CST.